Frequently Asked Questions

No worries. We take HSA/FSA. You may also use your Out of Network benefits. This may mean your copay/coinsurance or deductible may be slightly higher.  Please call your insurance plan to find out your benefit options. You may also ask for a Single Case Agreement if you'd like to see us. This will allow for your insurance to cover our services on your behalf an out of network provider. You have to contact your insurance to ask for this. We cannot ask this for you.

No. We can make referrals to a psychiatrist or your primary care physician. Our therapist(s) can only provide counseling and/or diagnostic services.

Yes. A sliding scale fee is based on your income. Call our office and ask about our sliding scale.

In Time CCS is dedicated to creating a safe space for the BIPOC community and we make it our mission to participate in community events when we can. We also provide support groups specifically for this community in the Vigo County schools and beyond. We do all we can to fight the stigma of mental health in the community.

Yes. You can choose to have a virtual session with the therapist, and this will be discussed with the therapist when you are able to talk about your needs with counseling. The free consultation is done via phone, but therapy sessions are not facilitated via phone. The therapist must be able to see you through video in real time during your therapy sessions.

At your first session: (some only pertain to in-person sessions)

--You will be greeted upon entry and will have your temperature taken for health precautions.

--You can have a snack, water coffee, tea, or hot chocolate while you wait for your session time.

--When in your session, the Therapist will review practice policies and answer questions you may have about such. They will then get a detailed history of your previous care, current concerns and goals for services.

--The Therapist will discuss a plan of treatment based on the information gathered in this session with you and how drama therapy may help.

--You then decide how you'd like to move forward.

Yes. Your records are securely stored in our software program. You can request documents via your client portal on Simple Practice (our electronic records program) or our office. Your sessions will not be discussed with anyone outside the therapy session, unless you have an intent to harm and/or kill yourself or someone else. Confidentiality is also not valid if you are a minor or elder and report any abuse. If you are a minor, the therapist will need to discuss relevant information with your legal guardian. Your therapist will discuss this with you prior to speaking with them.

Therapy is a resource for you to learn skills to assist you with daily living and emotional well-being. In therapy, you can learn about how you think and feel about yourself and the world around you. You can also learn how others, such as, your family and friends experience the world in family, group, or couple's sessions. The therapist can teach you how to identify emotions and what to do when they arise. These are coping skills and are effective in assisting you with getting through your day-to-day life in a healthy way.

No. But here is a pdf of local providers that do.

An employee assistance program is a benefit from your employer. They can offer free and confidential mental health services, like assessments, referrals, short-term counseling, and follow up services.

A Health Savings Account is something your employer may provide, where you can select a certain amount of your paycheck to go into an account for health services. This is untaxed money. These may include, but are not limited to, mental health services, copays, medical equipment. Please see your HSA provider for details.